4P: Product Price Place Promotio
to supply you the right product to your need at reaonable price through right place (channel ) by righ method like promotion
4C
theory:Customer Cost Convenience Communication
Customer oriented
4C
theory guide us to always consider customer' s satisfaction primacy and foremost
Customer's need : We never just stress what we have what we sell but pay more attention to What product do you actully need
Cost : We don't always make the price at our side but put consider What cost do you plan to pay for our product to meet your demand .
Convenience :We should not our stategy and selling channel firstly but think more how to make the best transaction procedure for your convenience .
Communiction : in the global busines ,communication pay the very important role .We must adjust our working time to avoid the time difference of different country and learn different language and respect other culture .
4R: Relevance Reaction Relationship Reward
Relevance: We must establish the close relevance in business and demand with our customer
Reaction: Improve the market reaction speed
Relationship:Attend importance to customer's long term Relationship
Reward :Reward customer is our continual resource
Part Two : Our Technology Service
For the equipement business ,the after-sales-service is a basic for us
Our Service :Our after sales service is a professional technicians formed to take care of you equipment and your business. Supply Responsive,professional ,supportive , value-added service.
Our service programs including : observation before purchase ,problem consultant operator training,on-site installation,online support,Troubleshooting hotline,exhibition support,Spare part supply,repair,and preventative maintenance when and where our customers need them.We are ready with answers that will make you business more productive and successful.
Part Three: Our Business Service